Whether you are a startup, a small business on the move, or a big business enjoying success, it is imperative that you remember the place of gratitude in business. We all understand that building great relationships with those that we interact with in our business is very important to keeping people coming back.This also translates to our employees and vendors, as well. The very simple courtesy of showing appreciation is one way we can touch those in our business circle to let them know they are important to our business.
I would imagine that you are not any different from me in that you would like to know when you are appreciated. Appreciation for job well done is a great way to improve the chances of that action being repeated. That attitude of gratitude can also go a long way to make the work environment more positive and pleasant. If people feel that their efforts are appreciated then they will likely feel they are making a difference.
In line with the previous point, if you have access to industry specific conferences, you should consider sending employees that go the extra mile, to such an event. This is a tremendous way for those employees to enhance their skill set (a win-win for you, your clients, and your employee) and to get infused with enthusiasm for their job. Nothing gets someone excited about their job like networking and sharing inspiration with other individuals from their niche.
Handwritten thank you notes are a big thing for me and my business. I am very consistent about sending handwritten notes of appreciation to new clients, referral sources, and anyone that touches my business in a positive manner. In this time it is too easy to fire of a text or email thank you. Go the extra step and sit down to put pen to paper. Writing notes is almost a lost art form and will certainly stand out in the recipients mind in a positive way.
Thank you for taking the time to read my thoughts. If you have any that you would like to share on small business or the art of gratitude, please feel free to weigh in.